LiveSewa is a chat based communication platform to provide information to people about various products, services and information on behalf of our business clients. With growing competition, customer retention and customer satisfaction has been a challenge for most of the companies. LiveSewa helps you to make a step forward to mitigate the effect of this challenge. Most of the customers are not happy because they cannot get required information from the company or do not get it on time. Similarly, companies have limitation to attend to all their customers with their limited resources of people and infrastructure which they want to dedicate for their production or core business activities. LiveSewa fills in the gap to help both aspects.
- Reduce the time taken for responding to customers
- Handle multiple customer questions at a time
- Provide a cost effective means of communication medium with customers
- Enhance the efficiency and effectiveness of support and back-office management
- Make the customer queries handling procedure more automatic and systematic
LiveSewa helps to